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Bundle 1
Basic Consulting Bundle
(15 hours)
Four Key Courses delivered in seven, three-hour bursts
The
Consulting Bundle was created to respond to assist the work of
professionals operating in both internal and external
capacity. The objective of
the Consulting Bundle is to increase a
technical professional's competence in consulting skills. In today’s world of work, every time there is a new technology adopted,
or a change in the customers needs or a new regulation signed into effect,
a new consulting need is born.
This
bundle develops the ability to build relationships, which is extremely critical in navigating the waters of
today’s complex organizations.
In those organizations, the ability to get things done
is by trust and partnering, and by understanding and respecting
the domain of the internal partners. Finally, the fast moving world of large organizations
requires the ability to gather relevant information from others in an
effort to solve business problems is paramount.
Once that information has been collected, there are several
steps to follow: Diagnose
the nature of the problem, secure agreement with the other
department(s) as to what actions need to be taken and - most
importantly - to contract on
a wide range of implementation.
Subjects
Communications
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Email Communications |
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Verbal and Non-Verbal |
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Clear & Concise |
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Giving Feedback |
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Getting Feedback |
Relationship Building
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Building Relationship in Business |
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Partnering & Trust |
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Culture of an Organization |
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Building Relationship In the Company |
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Behavior with a Client |
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Building Relationships with a Client organization |
Effective Consulting
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Probing Skills |
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Contracting Skills |
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Business Ethics |
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Coaching Skills |
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Consulting Skills |
Gathering Relevant Information
| Identifying Client Needs in general |
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Identifying Specific Client Needs |
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The Informational Gathering problem |
The Course:
In addition to the four modules covering nineteen
critical skill development needs
(delivered in three-hour bursts), the course of instruction includes:
| Activity
Based Exercises:
Role Playing, Team Building, Group Discussions and Project Work. |
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Partner
Commitments Feedback Follow Through: Attendees are partnered and are required to commit (in
writing) to each other to complete real world applications of skills. |
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Professional
Facilitation: Only pre-qualified, business-savvy Pride facilitators will conduct
development sessions to insure continuity and quality. |
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