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Modules 14 & 15
Management Skills -
Part I & II
A
two-part (six hour) "how to" management skills program for
today’s business environment.
Participants broaden their role in the work place through
developing an understanding of a series of supervisory and
managerial techniques.
Facilitators use a powerful combination of interactive
exercises, partnering and follow-up personal commitments to
reinforce managerial skills.
PROGRAM CONTENT
Supervision
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defines characteristics of
both the successful and unsuccessful supervisor
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describes mentoring styles
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illustrates the merits of
different approaches to supervision through a discussion of
effective supervisory behaviors
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Setting
Objectives:
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explores the purpose of
setting objectives
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examines guidelines for
objectives
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discusses the importance of
being organized
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covers the value of setting
daily goals
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reviews the importance of
productivity goals
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presents
motivational techniques and assesses their value
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Delegation:
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reviews the definition and
elements of delegation
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outlines the various dos and
don’ts
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introduces the steps of
delegating
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emphasizes the importance of
developing good follow-through skills
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| reinforces
the concept through an interactive exercise
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Counseling,
Coaching And Performance Appraisal Skills:
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illustrates these three
skills though an in-depth situational exercise
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presents similarities,
differences and guidelines
for conducting sessions
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Performance
Appraisal:
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reviews the critical
importance of this skill
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reinforces the concepts
through case studies
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Counseling
Style:
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reviews five types of
counseling styles
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discovers your personal
pattern of response
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determines the effectiveness
of your particular style
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| reinforces
concepts through an interactive exercise |
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Sub Menu
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