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Module 5
Gathering Relevant Information
A
three-hour "how to" program for today’s business environment
which provides insight into identifying client and company needs.
Participants learn techniques to bring pertinent information
to light.
Facilitators use interactive exercises to reinforce the
information gathering process.

PROGRAM CONTENT
Identifying
General Needs:
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uses a list of 20 pertinent
questions to uncover appropriate data
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develops a method to filter
out biased and non-essential information
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acknowledges the necessity
of continuously gathering facts
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Identifying
Specific Needs:
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challenges to uncover
specifics through an interactive exercise
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instructs on recognizing
when information is incomplete, inadequate or not forthcoming
and encourages corrective action
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explores ways to change an
adversarial atmosphere into one of assisting
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The
Information Gathering Problem:
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the concepts in an exercise where participants must provide a
solution having incomplete information as well as real world
time constraints |

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