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Modules 6 & 7
Effective Consulting -
Part I & II
A
two-part (six hour) "how to" skills development program
for today’s business environment.
Participants learn to approach clients in a consulting role.
These skill sets are the key to winning cooperation in the
work place.
Facilitators use a powerful combination of interactive
exercises, partnering and follow-up personal commitments to create
effective consulting
skills.
PROGRAM CONTENT
Probing
Skills:
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illustrates how to obtain
relevant information through an interactive exercise
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develops techniques for
asking open-ended questions
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aids in analyzing data to
clarify information
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Effective
Consulting:
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guides participants to
identify problems related to the situation at hand
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verifies the importance of
asking open ended-questions
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clarifies points to lead to
agreement about future expectations
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Contracting:
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develops skills to quickly
recognize contract elements
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addresses key contract
components
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ensures that critical
information is covered, agreed upon and can be delivered in a
timely manner
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reinforces parts of a
contract through a series of interactive activities
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Business
Ethics:
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defines rules vs. results
based issues
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gives insight into analyzing
ethical situations through an interactive exercise
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illustrates the relevance of
various vantage points depending on the situation
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applies judgment in handling
client issues
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gives attention to the vital
issue of conferring with company experts for assistance on
ethical decisions
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| communicates
that the reputation of a business is dependant on personal
integrity |
Probing
Skills:
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illustrates how to obtain
relevant information through an interactive exercise
|
|
develops techniques for
asking open-ended questions
|
|
aids in analyzing data to
clarify information
|
|
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Sub Menu
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